1.1 The following General Terms and Conditions, hereinafter referred to as “GTC”, govern the contractual relationship between Hella Ridder (“Seller”) and customers who purchase goods via the online store.
1.2 “Consumers” are natural persons acting for private purposes. “Entrepreneurs” are persons, companies or partnerships with commercial or self-employed professional activities.
2.1 Product descriptions in the online store serve to submit a purchase offer. Customers can do this using the online order form or by e-mail.
2.2 The contract is concluded when the seller accepts the customer’s offer, either by order confirmation, direct delivery or request for payment.
2.3 Payment can also be processed via PayPal. In the case of credit card payment via Stripe, the amount is due immediately.
2.4 Order data is stored by the seller and transmitted to the customer.
3.1 Consumers have a right of withdrawal. Details can be found in the withdrawal policy.
4.1 Prices include value added tax. Delivery and shipping costs are listed separately.
4.2 Payment options are displayed in the store.
5.1 Delivery shall be made to the specified address. Delivery will only fail for reasons for which the customer is responsible.
5.2 In the event of revocation, the customer shall bear the return costs.
The goods remain the property of the seller until full payment has been made.
In the event of defects, the statutory provisions shall apply.
Customers must have the rights to the content required for processing and make these available to the seller.
German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. This only applies to consumers if protection is not withdrawn by the law of the country of residence.
The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. The seller is neither obliged nor willing to participate in dispute resolution proceedings.
